Terms & Conditions

Effective Date: 24th March 2026

Welcome to kvyabutik.com. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms. Please read them carefully before using our services.

1. Introduction

kvyabutik.com is an online platform offering a wide range of Beauty, Cosmetic, and Personal Care products. By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

2. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us:

  • Email: kvyabutik33@gmail.com

  • Phone: 9932753289

  • Address: Kuikota Girja Para, P.O. Midnapore, P.S. Kotwali, Dist. Paschim Medinipur, Pin Code – 721101, West Bengal, India

3. User Agreement

By accessing kvyabutik.com, you agree to:

  • Provide accurate, current, and complete information during registration or checkout

  • Maintain the confidentiality of your account details

  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that provide false or misleading information.

4. Products and Services

We strive to provide accurate descriptions of all products listed on our website. However:

  • Product images are for illustrative purposes only

  • Actual product color, packaging, or size may vary slightly

  • Availability of products may change without notice

We reserve the right to discontinue any product at any time without prior notice.

5. Pricing Policy

All prices listed on kvyabutik.com are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • Prices may change without prior notice

  • We reserve the right to correct any pricing errors

  • In case of incorrect pricing, we may cancel or refuse the order

6. Order Acceptance and Cancellation

Once you place an order:

  • You will receive an order confirmation via email or SMS

  • This confirmation does not guarantee acceptance of your order

We reserve the right to:

  • Cancel orders due to stock unavailability

  • Refuse orders suspected of fraud or misuse

  • Limit quantities purchased per user

7. Payment Terms

We offer multiple payment methods including:

  • Cash on Delivery (COD)

  • Online payments (Debit/Credit Cards, UPI, Net Banking)

By making a payment, you confirm that:

  • You are authorized to use the payment method

  • The information provided is accurate and complete

8. Shipping and Delivery

We aim to deliver products in a timely manner. However:

  • Delivery timelines may vary based on location

  • Unexpected delays may occur due to logistics or external factors

  • Shipping charges (if applicable) will be displayed during checkout

We are not responsible for delays caused by courier partners or unforeseen circumstances.

9. Return and Refund Policy

Customers may request returns or refunds subject to our policy:

  • Returns are accepted for damaged, defective, or incorrect products

  • Requests must be made within a specified time after delivery

  • Products must be unused and in original packaging

Refunds will be processed after inspection and approval.

10. Intellectual Property Rights

All content on kvyabutik.com, including:

  • Text

  • Images

  • Logos

  • Graphics

are the property of kvyabutik.com and are protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

11. Prohibited Activities

Users are strictly prohibited from:

  • Using the website for illegal activities

  • Attempting to hack or disrupt the website

  • Uploading harmful or malicious content

  • Misusing promotional offers

Violation of these terms may result in legal action.

12. Limitation of Liability

kvyabutik.com shall not be liable for:

  • Any indirect or incidental damages

  • Loss of data or profits

  • Issues arising from misuse of products

All products should be used as per instructions. We recommend consulting professionals when necessary.

13. Product Usage Disclaimer

Our Beauty and Personal Care products are intended for external use only unless specified otherwise.

  • Perform a patch test before use

  • Discontinue use if irritation occurs

  • Consult a dermatologist if needed

We are not responsible for allergic reactions or misuse of products.

14. Privacy Policy

Your privacy is important to us. We collect and use personal information only for:

  • Order processing

  • Customer support

  • Improving user experience

We do not sell or share your data with unauthorized third parties.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • Content on external sites

  • Privacy practices of third parties

  • Any damages resulting from third-party services

Users are advised to review third-party policies before engaging.

16. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

  • Changes will be effective immediately upon posting

  • Continued use of the website indicates acceptance of updated terms

17. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising shall be subject to the jurisdiction of courts located in Paschim Medinipur, West Bengal.

18. Force Majeure

We shall not be held liable for failure or delay in performance due to events beyond our control, including:

  • Natural disasters

  • Government restrictions

  • Technical failures

  • Pandemic situations

19. Termination

We reserve the right to terminate or suspend access to our website without prior notice if:

  • Terms are violated

  • Fraudulent activity is detected

  • Misuse of services occurs

20. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and kvyabutik.com regarding your use of the website.

21. Customer Responsibilities

As a customer, you agree to:

  • Provide accurate shipping details

  • Be available to receive the delivery

  • Avoid misuse of COD orders

Repeated order cancellations may result in account restrictions.

22. Promotional Offers

From time to time, we may offer discounts and promotional deals:

  • Offers are valid for a limited time

  • Cannot be combined unless specified

  • We reserve the right to cancel offers without notice

23. Feedback and Suggestions

We welcome your feedback:

  • Suggestions may be used to improve our services

  • We are not obligated to compensate for submitted ideas

24. Customer Support

Our support team is available to assist you with:

  • Order tracking

  • Product inquiries

  • Complaints and feedback

Contact us via email or phone for assistance.

25. Acceptance of Terms

By using kvyabutik.com, you acknowledge that:

  • You have read and understood these Terms & Conditions

  • You agree to be bound by them

If you do not agree, please refrain from using our website.

Thank you for choosing kvyabutik.com. We are committed to providing you with quality Beauty, Cosmetic, and Personal Care products along with excellent customer service.